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Terms of service

Last updated: 9 November 2026

These terms apply to the yae hosted service: your yae account at app.yae.digital, your organisation’s workspace, and the MCP endpoints your AI connects to. They are an agreement between your organisation and AB & Friends Group (Pty) Ltd (“yae”, “we”). Our website terms of use cover the yae.digital website. How we handle personal information is in our hosted service privacy notice.

When you create an organisation in yae, you accept these terms on its behalf. You confirm that you’re allowed to do that. If your organisation has signed a separate agreement with us, that agreement applies and takes priority over these terms if the two conflict.

1. About us

  • Full name and legal status: AB & Friends Group (Pty) Ltd, a private company registered in South Africa, trading as yae
  • Registration number: 2025/956901/07
  • Location: Plumstead, Cape Town, South Africa
  • Email: hello@yae.digital

2. What yae does

yae lets your organisation set rules for what its AI agents may do, checks each action an AI attempts against those rules, asks a named person to approve where your rules require it, and keeps a tamper-evident record of what happened.

  • yae doesn’t run an AI model. Your organisation connects its own AI client and chooses its own AI provider, under its own agreement with that provider.
  • yae acts only through the business systems your organisation connects, with the access your organisation gives it.

3. The service is for organisations

The service is for organisations and people acting for them in their business, not for personal or household use. Each organisation needs at least one owner, who manages its account, team and plan.

4. Your account and signing in

  • You sign in with Google or with a one-time email link. Keep access to your sign-in methods secure; anyone who controls one can use your account.
  • Each sign-in method is its own account until you link it yourself. We never join accounts because their email addresses match.
  • We email the addresses of your sign-in methods when your account is signed in to and when its sign-in methods change, and we email an organisation’s owners when its team changes. Tell us at once at hello@yae.digital if you see activity you don’t recognise.
  • You’re responsible for what is done through your account and for the people you invite to your organisation.

5. Plans

  • Solo is free. It covers up to 2 governed AI agents and 1 business system. There’s a limited number of free places; when they’re taken, new organisations can’t start Solo until one becomes free.
  • Paid plans aren’t available to buy yet. Before they are, we’ll publish their terms, and nothing is ever charged without your confirmation.
  • We may change or end the free plan. We’ll give account owners at least 30 days’ notice by email, and you can export your evidence before it ends.

6. Your responsibilities

You’re responsible for:

  • the rules your organisation writes in yae, and checking that they do what you intend;
  • your AI client, your AI provider, and the business systems you connect, including having the right to connect them;
  • having a lawful basis for any personal information that reaches yae, including what your AI sends in its requests;
  • the decisions your organisation makes with AI. Where those decisions affect people, your organisation is responsible for the transparency, review and redress they need.

Start with test data until you’re confident your rules work as you intend.

7. Acceptable use

You must not:

  • break the law, or use yae to help anyone else break it;
  • try to get into accounts, workspaces or systems that aren’t yours, or test our security without our written agreement;
  • disrupt or overload the service, get around its limits, or introduce malicious code;
  • use yae to send spam or harmful content, or to harm people;
  • resell the service, or copy it to build a competing service.

If you find a security issue, please tell us at hello@yae.digital and give us a reasonable time to fix it before telling anyone else.

8. Your organisation’s data

  • Your organisation owns its data: its rules, its people registry, its AI agent identities, its approvals and its evidence.
  • We use it only to provide the service, on your organisation’s instructions, as set out in our privacy notice. For information inside your workspace, we act as your organisation’s operator under POPIA.
  • You can export your evidence while you have the service. How long information is kept, and when it’s deleted, is in section 8 of the privacy notice.
  • Evidence records can’t be edited or partly erased: they form a tamper-evident chain for your whole organisation.

9. What yae is not

  • yae isn’t legal advice, and using it doesn’t make your organisation compliant with any law. Any policy templates yae provides support the control objectives they describe; they need review by people who know your legal and business context.
  • yae’s evidence is tamper-evident: changing, removing or reordering a record is detected. That isn’t the same as tamper-proof, and the record is only as good as what your systems and AI report.
  • yae enforces the rules your organisation gives it. It doesn’t decide whether those rules are right.

10. Availability and changes to the service

  • We work to keep the service available and secure, but we don’t promise it will always be available or free of errors. The free plan comes with no service level.
  • We may change the service, for example to improve security. We’ll tell account owners in advance about changes that remove something they rely on.
  • We may need to interrupt the service for maintenance or to deal with a security problem.

11. Suspending or ending the service

  • Your organisation can stop using yae at any time. To close its account, an owner emails hello@yae.digital.
  • We may suspend an account or workspace at once if it breaks section 7, puts the service or other people at risk, or if the law requires it. Where we can, we’ll tell you why and how to fix it.
  • We may end the service for an organisation, or end the service entirely, with at least 30 days’ notice by email, so you can export your evidence.
  • Sections 8, 9, 12 and 14 continue after the service ends.

12. Liability

  • Nothing in these terms limits liability that the law doesn’t allow to be limited, including for fraud or for gross negligence.
  • Otherwise, we aren’t liable for indirect or consequential loss, or for loss of profit, revenue, data or goodwill.
  • Otherwise, our total liability to your organisation for everything arising from the service in any 12 months is limited to the greater of R1,000 and the fees your organisation paid us in those 12 months.

13. Changes to these terms

We may update these terms. We’ll show the date at the top and email account owners about significant changes at least 30 days before they take effect. If you keep using the service after that, the new terms apply; if you don’t agree, you can close your account.

14. Law and disputes

South African law governs these terms. If we can’t resolve a dispute by talking to each other, the courts of South Africa decide it, and our local court is in Cape Town (Western Cape). Notices to us go to hello@yae.digital; notices to you go to an owner’s sign-in email address.